Managed IT services
Who patched which laptop last, whether the new bookkeeper has a login yet, who controls the shared folder: when nobody owns those questions, small problems grow quietly. For a fifteen-person home textiles label in İzmir, this area means all of that lands in one place. A ticket is raised, an engineer connects remotely and the job gets closed, Monday to Friday between 09:00 and 18:00.
- End-to-end IT support PCs, servers and Microsoft 365 for a flat fee you can budget a year ahead
- IT helpdesk Requests by email, portal or Teams message, answered by an engineer rather than a recording
- Service desk Numbered tickets, SLA-based priorities and a monthly summary, all through one channel
- 24/7 support An on-call engineer outside office hours for stores and warehouses that never close