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Managed IT services A contracted team takes over day-to-day IT so your staff can stick to their real jobs End-to-end IT support Laptops, email and servers handled by a single provider for a predictable monthly bill IT helpdesk When someone gets stuck, they reach an engineer within minutes rather than hours Service desk Each ticket gets a number, an owner and a deadline, with a month-end tally of what was closed 24/7 support A server that fails at 3 a.m. does not have to wait for office hours Start, Business and Premium plans Pricing that starts at €490 a month plus VAT
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KVKK and personal data protection Inventory, privacy notices, processor agreements and VERBİS preparation Security policies and documentation Password, backup and access rules put in writing and signed off by staff Security tooling roll-out EDR, mail filtering or MFA: selection, deployment and fine-tuning Infrastructure security A network where guest Wi-Fi can never reach the accounting server Application security Flaws in your own code caught before they go live Data leak prevention (DLP) Customer lists and payroll sheets cannot quietly walk out of the company Database security A record of who opened which table and when Web application firewall (WAF) Bot floods and SQL injection stopped before they reach your shop Access control and endpoint security A lost laptop can be locked remotely, and every sign-in needs a second factor VPN and encryption Encrypted access to the company network from home, a hotel or a building site Vulnerability scanning Spot your exposed weak points before an attacker does Antivirus and EDR Behaviour-based detection for the attacks classic antivirus misses SOC monitoring Analysts watching logs day and night and stepping in when a threat is real System hardening Every unnecessary door closed on Windows and Linux servers Safe use of AI Clear rules in place before anyone pastes customer data into ChatGPT
Websites and web applications Fourteen services, from a brochure site to a B2B dealer portal, SEO and upkeep included E-commerce and integrations Trendyol, iyzico, Yurtiçi Kargo and your accounting package all see the same stock and orders Custom software Processes that live in spreadsheets turned into a proper application Software testing and QA Let us find the bugs before your customers do
Artificial intelligenceNew AI projects tied to a real business problem, not experiments for their own sake Data and analytics One data warehouse and reports you can trust instead of scattered spreadsheets IT consulting and audit An impartial second opinion before a big IT spend Digital marketing See which ads actually turn into sales
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Cybersecurity regulation readiness Risk analysis and a response plan for the Cybersecurity Law and sector rules KVKK compliance A complete KVKK file, from data inventory to the destruction policy Remote and hybrid work Secure access and managed devices for staff who log in from home Business continuity What happens when a server dies is written down and rehearsed
Retail and e-commerce Store, marketplaces, virtual POS and cargo in one flow Manufacturing ERP and shop-floor networks that keep an OSB factory running Clinics and healthcare Extra protection for patient data in practices and clinics Construction Current drawings flowing between site and office Logistics and transport Warehouse, fleet tracking and e-waybill systems kept running
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Service · Websites and web applications

Online store

Shoppers see the storefront, but the fate of an online store is often decided in the ten minutes after an order lands. Picture an İzmir home textiles brand that also sells on Trendyol and takes around thirty orders a day through its own site. For every order, one person types the label into the carrier portal, another issues the e-Arşiv invoice by hand in the provider's web interface, and someone else reduces stock on Trendyol manually. At thirty orders that is almost a full working day, and each manual step is a chance for a typo. In a well-built store, confirming an order verifies the payment, creates the shipping label, issues the invoice and updates stock across every channel. We begin with that chain, and the visual design follows.

Send an enquiry See what this service covers
One order flow
payment, shipping, invoice and stock linked
Local payments
iyzico, PayTR or a bank virtual POS with 3D Secure and instalments
e-Arşiv
issued automatically through your provider
Single stock source
website and marketplaces share one figure

What the work covers in practice

Much of the scope sits behind the scenes, in the back-office steps customers never see.

Agree the scope with the engineer who will do the work

Platform decision

WooCommerce, a hosted Turkish platform or, when needs are truly unusual, custom development. The choice follows product count, pricing logic and the systems to be connected, not habit.

Catalogue and variants

Size, colour and dimension variants with their own stock and barcodes, useful filters and a product page that works comfortably on a phone. Product data is bulk-imported from your ERP or a spreadsheet.

Payments

iyzico, PayTR, Param or your bank's virtual POS, with 3D Secure, an instalment table, bank transfer and cash on delivery where wanted. We test that failed and refunded payments show correctly on the order.

Shipping

Labels and tracking numbers for Yurtiçi, Aras, MNG, PTT Kargo or HepsiJet are generated from the order screen, customers are notified automatically and returns run from the same place.

Invoicing and accounting

Once an order is confirmed, the e-Arşiv invoice is issued through your contracted provider and emailed to the customer. Orders are passed to Logo, Mikro, Netsis or Paraşüt. Apply is not an e-invoice provider; we connect to the one you have chosen.

Legal texts and registrations

Distance sales agreement, pre-contract information form, return and withdrawal terms, KVKK notice and cookie banner. We remind you about ETBİS registration and make sure the required details appear in the right place on the site.

Marketplace sync

If you trade on Trendyol, Hepsiburada or n11, stock and prices are managed from one source, ending the problem of selling the same last item twice.

How we approach the job, from first call to handover

Before catalogue and design, we get a single order working end to end, from click to accounting entry. Everything else is built on that backbone.

01

Map the order journey

Together we sketch every step an order takes today, who does what by hand and which system holds each record. The list of steps to automate comes out of this.

02

Build the backbone

Using one product, payment, label, e-Arşiv invoice and accounting export are run end to end in a test environment, with sandbox accounts from your e-invoice provider and carrier.

03

Catalogue and interface

All products are imported, categories and filters set up, basket and checkout tested on mobile. Every unnecessary field in checkout is removed.

04

Launch and first week

Live card test orders and refunds, then launch. During the first week we watch orders closely and fix any step that sticks.

If the instalment table or commission rate is shown wrongly even once, the seller usually covers the gap. A customer sees “3 instalments, no extra charge” at checkout while the payment provider deducts the instalment cost from the merchant. These mismatches typically surface after a special sales period ends and a setting is never reverted. We set up instalment and commission rules to be managed in one place and leave a short checklist for comparing them with the rates in the provider's panel.

Frequently asked questions

A marketplace brings ready traffic, but the customer relationship stays with the marketplace and a commission is paid on every order. Your own site gives you repeat buyers, your own pricing and your own customer list. For most brands the answer is to run both, from the same stock.

No. Invoices are issued in your name by your contracted e-invoice provider. We make sure the store sends each order to that provider with the right data and that the invoice reaches the customer. Which document is issued when is ultimately a question for your mali müşavir.

Yes. Foreign currency prices, English and other languages, links to UPS or DHL Express and a payment set-up that accepts foreign cards can all be arranged. For export invoicing and customs we work alongside your accountant.

It depends on product count and integrations. A store with a few hundred products, one payment provider and one carrier can open within a few weeks. ERP links and extra marketplaces extend the timeline, which the quote shows phase by phase.

On a hosted platform, the provider runs it. With WooCommerce or custom development we use a server opened in your company's name in a data centre in Turkey or the EU, sized with peak season traffic in mind.

Neighbouring services that often go with this one

Back to the overview of this area
Service WordPress websites Your own block theme, a lean set of extensions, licences owned by the business Service Shopify, ikas and other platforms ikas, IdeaSoft, T-Soft, Ticimax, Shopify or WooCommerce, picked on evidence Service Brochure site and product catalogue A compact site with a catalogue that collects quote requests instead of payments Service Corporate website Clear, separate paths for customers, candidates, suppliers and journalists

Tell us about your online store

Let us know what you sell, roughly how many orders you expect each month and which accounting, carrier and marketplace accounts you use. We respond within one working day.

Availability
Weekdays 09:00-18:00 Turkey time (GMT+3); an answer follows by the next working day
Calls
By video, over Microsoft Teams or Google Meet

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