Core, theme and plugin updates
Updates are applied to a copy of the site first, key pages and forms are checked, and only then do they reach production. Critical security fixes are applied without waiting.
Websites tend to be built once and then forgotten, until the morning a form stops working, the certificate expires and browsers show a warning, or a plugin flaw lets someone inject strange links into your pages. Imagine a hypothetical boat charter company in Muğla that takes almost all its bookings in the few months before the season. In early April the booking form breaks silently after an automatic plugin update, and nobody notices. Only two weeks later does the firm realise why enquiries dried up during its busiest period. Regular maintenance exists to catch silent failures like this before anyone else does: controlled updates, tested backups and routine checks that the site really works.
The care agreement is defined up front. After reviewing the site's condition, we set out in writing the monthly tasks and the time reserved for small changes.
Updates are applied to a copy of the site first, key pages and forms are checked, and only then do they reach production. Critical security fixes are applied without waiting.
Daily file and database backups are kept away from the hosting server, for example in object storage in the EU. We regularly prove that a backup can actually be restored.
The site is checked from outside every few minutes. Does the home page load, does the form submit, does checkout work? Alerts reach us first and you when needed.
Certificate and domain renewal dates are tracked. SPF, DKIM and DMARC records are checked so that form emails do not end up in spam.
Reviewing admin accounts, removing unused plugins and users, file integrity scans and watching for suspicious login attempts.
Text, images, a new page or an extra form field are handled within the monthly time allowance. Requests arrive by email or ticket and are logged.
Before taking a site into care we review its condition. Only then is it clear what a month of maintenance really involves.
Versions, plugins, licences, access, backup status and known problems are listed. Urgent risks are fixed separately before regular care begins.
Admin and hosting logins are recreated in your company's name with personal accounts. Shared passwords and former staff accounts are closed.
Updates, restore tests, security checks and small changes follow the agreed schedule.
At month end you get a short report on what was updated, which alerts came in, how much time was used and what to keep an eye on.
Switching on automatic updates is not the same as maintaining a site. Auto-updates help security, but when a plugin change breaks the form, checkout or layout, nobody notices. The real value of maintenance is someone confirming after each update that the site still does its most important jobs. We handle that check partly with automated tests and partly by hand.
Yes, that is the most common case. The initial review covers structure, theme, plugins and any custom code. If something makes maintenance difficult or risky, we say so and propose a fix.
No. WordPress is the most common, but we also look after sites built with Laravel or other PHP frameworks, static sites and headless CMS set-ups. On hosted store platforms the vendor handles updates, so care focuses on content and integration checks.
No. If your current hosting is adequate, we work with it. If not, we recommend a new server opened in your company's name with a provider in Turkey or the EU and plan the move.
When a request would exceed the allowance, we first give you an estimate and wait for approval. Extra time is billed at €55 per hour plus VAT. Larger changes get a separate quote.
Tell us the site address, the system it runs on and who maintains it today. Within one working day we suggest how to start with the initial review.
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A reply will reach you by the next working day at the latest. If your message says work has come to a halt, it goes to the top of the pile.
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