Think of a textile mill in Bursa running two shifts. Warehouse scanners lose their connection several times a day, office files take ages to open in the afternoon, and dispatch staff complain that e-Waybill entry hangs. The internet contract was upgraded to double the bandwidth a month ago, with zero effect. That outcome is common: in most cases the culprit sits within the four walls. Sixty gadgets clinging to a single access point, a cabling loop, or an unmanaged switch tucked beneath a desk by someone who has long since left. Our analysis names the real problem before budget is spent on the wrong one. Configurations, port error statistics and address tables are pulled directly from your equipment over an encrypted remote session. The on-site wireless survey is carried out by one of your own people, who walks the building while we coach them through Teams or Google Meet. No cables are pulled and nothing is mounted by us. You come away with a network map that you can keep updating and an ordered action list showing effort, cost level and who is best placed to carry out each item.
Everything from the incoming line to the last access point in the far corner gets examined, and nothing in the report is an opinion without data behind it.
We settle this first by sampling delay and loss both inside your site and out towards public targets, morning, noon and evening. We also check whether the ISP's box passes traffic straight through or whether two layers of address translation are stacked in front of your firewall.
Switch neighbour data and address tables show which device hangs off which port. Surprises are normal here: a rogue home router brought in by an employee, a switch nobody remembers buying, a second box quietly issuing IP addresses.
We go through the rules one by one: which are still needed, which ports face the internet, which remote access paths vendors left behind for support, and whether former staff still have working VPN logins.
Guided by us, your colleague records signal strength with a free mobile app at spots marked on a floor plan. Put next to the access points' own statistics, this reveals blind spots, channels treading on each other and radios with too many clients. Old stone buildings and high-bay racking tend to teach us a lot.
Address pools about to be exhausted, name records pointing to servers that no longer exist, devices keeping the wrong time. These quiet faults produce some of the most persistent tickets.
We confirm that visitors, cameras, printers, factory machines and office computers each sit in their own zone, and test whether the barriers between zones really block traffic. If a camera can talk to the accounts server, an attacker will eventually notice.
Every finding lands in one of three groups: fixes we make remotely, purchases you make using our specification, and physical jobs for an electrician or a local IT firm.
Your staff carry on as usual while we work. You receive an hours estimate first, and we set the report date together.
An online meeting about your locations, your ISP, the equipment you know about and what people have been reporting lately.
Following our written guide, a colleague sets up a small collection agent, and we receive read-only logins to the network gear. Settings stay untouched throughout.
Several days of device statistics, a guided wireless walk-through and load sampling during your busiest periods.
We present the map and the action list in a live session, answer questions and recommend the single most useful first step.
A good speed test result proves less than you think. The test only checks the route from one PC to the nearest measuring server. Real problems usually sit elsewhere: one radio serving sixty devices, a switch port racking up errors every minute, a loop that floods the network around midday. Fixing those rarely costs much. Paying for a faster line to mask them costs every month.
Not at all. We gather what we need from the equipment behind it, and we can draft the message asking your ISP to switch the router to bridge mode or share management access.
No. During data gathering we only observe; nothing is reconfigured. Load sampling is scheduled so that no one feels it. The one thing we need from you is about an hour of a colleague's time per floor for the wireless walk.
Mixed estates are what we usually meet. We handle the mainstream makers of firewalls, switches and wireless kit, and rely on open standards. Ancient unmanaged boxes are identified by their behaviour on the wire.
Whatever is possible over remote access, yes. Anything involving cables, brackets or swapping units is for your staff or a nearby contractor, and our list is detailed enough for them to price the job straight away.
By time at €55 per hour plus VAT, and you receive an estimated range of hours beforehand. A single office of up to thirty desks is normally at the bottom of that range. Clients on Start, Business or Premium have the work handled within their contract terms.
Tell us what symptoms people notice, plus the number of locations and desks. You will receive an hours estimate and a suggested start date by the end of the next working day.
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A reply will reach you by the next working day at the latest. If your message says work has come to a halt, it goes to the top of the pile.
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