Businesses Private clients
Remote support Help
Payment options for businesses Transfer via SWIFT, or pay by card Is this invoice genuine? PDF invoices and supporting documents
Türkçe English
Send an enquiry
Services
Solutions
Pricing
Training
About Apply
Contact
Send an enquiry
80 services in 18 areas: open the full list
Managed IT services A contracted team takes over day-to-day IT so your staff can stick to their real jobs End-to-end IT support Laptops, email and servers handled by a single provider for a predictable monthly bill IT helpdesk When someone gets stuck, they reach an engineer within minutes rather than hours Service desk Each ticket gets a number, an owner and a deadline, with a month-end tally of what was closed 24/7 support A server that fails at 3 a.m. does not have to wait for office hours Start, Business and Premium plans Pricing that starts at €490 a month plus VAT
Service plans and SLAs Guaranteed reaction times of four hours, one hour or a quarter of an hour, set in the contract System administration Regular care for Active Directory, Entra ID, virtual machines and patching IT infrastructure We measure what is ageing or slowing you down and draw up a roadmap Network and telephony An X-ray of the office network, constant monitoring and Teams Phone in place of a PBX Cloud and hostingNew VPS, dedicated servers and object storage on Hetzner, OVHcloud or Azure Backup and recovery Copies ransomware cannot wipe, plus a monthly restore drill
KVKK and personal data protection Inventory, privacy notices, processor agreements and VERBİS preparation Security policies and documentation Password, backup and access rules put in writing and signed off by staff Security tooling roll-out EDR, mail filtering or MFA: selection, deployment and fine-tuning Infrastructure security A network where guest Wi-Fi can never reach the accounting server Application security Flaws in your own code caught before they go live Data leak prevention (DLP) Customer lists and payroll sheets cannot quietly walk out of the company Database security A record of who opened which table and when Web application firewall (WAF) Bot floods and SQL injection stopped before they reach your shop Access control and endpoint security A lost laptop can be locked remotely, and every sign-in needs a second factor VPN and encryption Encrypted access to the company network from home, a hotel or a building site Vulnerability scanning Spot your exposed weak points before an attacker does Antivirus and EDR Behaviour-based detection for the attacks classic antivirus misses SOC monitoring Analysts watching logs day and night and stepping in when a threat is real System hardening Every unnecessary door closed on Windows and Linux servers Safe use of AI Clear rules in place before anyone pastes customer data into ChatGPT
Websites and web applications Fourteen services, from a brochure site to a B2B dealer portal, SEO and upkeep included E-commerce and integrations Trendyol, iyzico, Yurtiçi Kargo and your accounting package all see the same stock and orders Custom software Processes that live in spreadsheets turned into a proper application Software testing and QA Let us find the bugs before your customers do
Artificial intelligenceNew AI projects tied to a real business problem, not experiments for their own sake Data and analytics One data warehouse and reports you can trust instead of scattered spreadsheets IT consulting and audit An impartial second opinion before a big IT spend Digital marketing See which ads actually turn into sales
Software and licensing Licensed tools for developer and IT teams Training Online courses from Microsoft 365 basics to security awareness
No idea where to start? We run a short remote check-up, then send a written note of the five most urgent fixes Book a check-up
All 13 solutions on one page
Cybersecurity regulation readiness Risk analysis and a response plan for the Cybersecurity Law and sector rules KVKK compliance A complete KVKK file, from data inventory to the destruction policy Remote and hybrid work Secure access and managed devices for staff who log in from home Business continuity What happens when a server dies is written down and rehearsed
Retail and e-commerce Store, marketplaces, virtual POS and cargo in one flow Manufacturing ERP and shop-floor networks that keep an OSB factory running Clinics and healthcare Extra protection for patient data in practices and clinics Construction Current drawings flowing between site and office Logistics and transport Warehouse, fleet tracking and e-waybill systems kept running
Small businesses Simple, fixed-price IT for teams of 5 to 20 Mid-sized companies SLA-backed support and routine security for a growing company Large enterprises Specialists and extra capacity alongside your in-house IT team Multi-branch companies Head office and branches around Anatolia on the same standard
None of these fit? Describe your company in a few sentences and we will choose the services that apply Send an enquiry
About us Who we are and why we only work remotely Payment Invoices, bank transfers and card payments Contact Form, email or a video call
Service · Websites and web applications

Customer portal

In many companies, customer service spends half the day re-sending information that already sits in a system. “Where is our order?” “Could you send last month's invoice again?” “We need the dispatch note as a PDF.” Imagine a logistics firm in Gebze handling storage and distribution for several dozen business clients. Those clients want to see live stock, pending shipments, e-İrsaliye documents and monthly service invoices. All of that is already in the firm's WMS and accounting software, yet every request still needs a staff member to fetch and forward it. A customer portal removes the middle step: clients see their own data, when they want, behind a secure login.

Send an enquiry See what this service covers
Self-service
order status, documents and requests together
Two-step sign-in
required for every user
Roles on the client side
separate admin and standard users
Live data
pulled straight from ERP, WMS or CRM

What the work covers in practice

The questions your team answers most often decide what the portal contains. A typical first version includes the following.

Agree the scope with the engineer who will do the work

Secure login and user management

Email and password with two-step verification by app or SMS, and single sign-on through Microsoft Entra ID or Google for corporate clients who want it. The client's own admin adds and removes colleagues.

Order and job tracking

Open orders, production or shipping stage, planned delivery date and carrier or vehicle tracking. Clients are notified automatically when the status changes.

Documents

Invoices, e-İrsaliye documents, contracts, technical sheets and certificates listed per client and ready to download. Files arrive from your systems automatically, so no one uploads them by hand.

Requests and support

New orders, samples, returns or complaints are raised through forms, routed to the right team, and tracked by the client inside the portal. Email threads are attached to the request.

Account summary

Open invoices, overdue items and recent payments. For reconciliation, the client's accountant downloads the period statement unaided.

Logging and KVKK

Every document access is logged with user and time. Portal users get their own privacy notice, and no personal data is collected beyond what the portal needs.

How we approach the job, from first call to handover

We begin with the requests your staff handle most often. They define what version one must do.

01

Request analysis

We sort the last few months of client emails and requests into categories. The five most frequent questions form the scope of the first release.

02

Data sources

We decide which system supplies each item: ERP, WMS, accounting or CRM. API or database connections are set up with narrowly scoped permissions.

03

Pilot clients

The portal opens first for two or three willing clients. Screens and notifications are refined based on their feedback.

04

Roll-out

Invitations go to every client along with a short guide and video. In the first months we track together how far incoming questions have dropped.

A portal is only as good as the freshness of its data. If order status lags by a day, a client checks the portal, then emails or rings anyway, and the portal is soon abandoned. We therefore avoid overnight file exports and read data from the source in real time or at intervals of a few minutes wherever possible. Where the source system cannot support that, the portal clearly states when the data was last updated.

Frequently asked questions

Usually yes. Logo, Mikro, Netsis and similar systems can be connected through an API, database views or scheduled exports. We avoid writing directly into the database and work with read-only access wherever we can.

Adoption depends on how useful the portal is from the first login. Put the information clients ask for most into version one, and reply to email requests with a portal link, and the habit usually settles within a few months.

No, it is a web application that works comfortably on phones, so there is no app store process or extra update burden. If helpful, it can be offered as a web app that users pin to their home screen.

The portal runs on a server opened in your company's name in a data centre in Turkey or the EU. If client data would be transferred abroad, we suggest reviewing that with your KVKK adviser.

Neighbouring services that often go with this one

Back to the overview of this area
Service WordPress websites Your own block theme, a lean set of extensions, licences owned by the business Service Shopify, ikas and other platforms ikas, IdeaSoft, T-Soft, Ticimax, Shopify or WooCommerce, picked on evidence Service Brochure site and product catalogue A compact site with a catalogue that collects quote requests instead of payments Service Corporate website Clear, separate paths for customers, candidates, suppliers and journalists

Plan your customer portal

Tell us what your clients ask most often and which systems hold that information. Within one working day we suggest a time for a first conversation.

Availability
Weekdays 09:00-18:00 Turkey time (GMT+3); an answer follows by the next working day
Calls
By video, over Microsoft Teams or Google Meet

The only cookies here are the essential ones: they keep the site running and remember the city you picked. Nothing is used for advertising or tracking. See our privacy notice for more.