Payment

The route depends on who the client is. A company is invoiced at the end of each month or project stage and has 30 days to send a bank transfer. An individual settles the agreed remote session in advance via a payment link. This page covers due dates, where to send funds, what tends to slow cross-border transfers, and a one-minute routine for spotting a forged Apply invoice before you authorise anything.

30 days
payment term for businesses
1-3 days
business days until an international transfer is credited
upfront
individuals settle by card
PDF
invoices are delivered by email

Invoicing companies

Monthly plans are invoiced when the calendar month ends; projects are invoiced at each milestone you signed off. Payment is due 30 days from the invoice date.

Billing question
01

A PDF in your inbox

It comes from finance@apply.tr, addressed to the accounts mailbox you nominate. As a foreign company, Apply LLP does not issue e-Fatura or e-Arşiv Fatura through GİB; your bookkeeper records the PDF as a document for a service bought from abroad.

02

Your own references on it

Need a PO number, cost centre or department printed on the invoice? Let us know ahead of month end so the very first invoice carries it and nobody has to reissue anything.

03

SWIFT transfer in euros

We bank in Kazakhstan, which makes your payment an outbound SWIFT transfer. Each invoice lists the account, and the box underneath shows it too. Put the invoice number in the reference and we can reconcile the moment funds appear.

04

Receipt and closing

Expect 1-3 business days in transit. Fees may be taken by your bank and by correspondent banks en route. When the amount is credited, the invoice is closed on our side.

Where to pay: beneficiary Apply LLP (BIN 220540005599), account KZ22722S000015813162 at JSC Kaspi Bank, SWIFT code CASPKZKA. The remaining registration data sits under Company details. A missing invoice number means a manual search on our end, so please add it. Changes to our bank account are never communicated through a single email; should one arrive, pause and verify with finance@apply.tr.

Card payments for individuals

Remote help costs from €35 per session or €45 per working hour, both with VAT included. When we know what needs doing, a payment link arrives by email; work starts once it shows as paid.

The method

Any credit or debit card, on a protected checkout run by a licensed payment company. No sign-up is involved.

Card details never reach us

The number is keyed directly into the checkout, then confirmed with your bank via 3D Secure, usually an SMS code or an app prompt. At no point do we receive or keep the complete card number.

Paid before we start

You pay for the agreed amount of time first. Should the job grow, the engineer pauses and gets your consent before sending another link, so nothing appears on your card that you did not approve.

Refunds

If we fail to deliver the agreed fix, we reverse the charge to the card you used. Timing on your statement is up to the issuing bank.

Paperwork for individuals

A confirmation of payment follows by email. If you want a proper invoice in your own name and address, say so in advance.

Typical users

People with a single issue who prefer not to sign anything longer term: reconnecting a printer to Wi-Fi, getting e-Devlet working on a new phone, or rescuing photos from an old laptop. Read more under Private clients.

Is this invoice really from Apply?

Criminals pose as a supplier you already trust and ask you to send money to a “new” account. Smaller firms get hit often, since someone approves the payment quickly between other jobs. Run through these four points; it takes a minute.

Contact
Step 1 Look at the sender Genuine invoices leave from finance@apply.tr; a domain that is one letter off should set alarm bells ringing
Step 2 Match the IBAN Compare it with this page and with invoices you have paid before
Step 3 Sense-check the total Monthly fees mirror your contract; any additional line needs a written go-ahead you gave beforehand
Step 4 Unsure? Verify first Contact finance@apply.tr while the money is still in your account

Transferred the money but got a reminder? Send the bank receipt (dekont) to finance@apply.tr. We will locate the payment and reply within one business day.

Frequently asked questions

Arrears for companies: plans after the month, projects after every completed phase. Individuals are the only ones who pay first, via a link. Long engagements get a payment timetable set out in the contract.

Company rates are net, with a “plus VAT” note. Rates for individuals already contain the 20% VAT. Because Apply LLP is established outside Turkey, how a Turkish company accounts for VAT on a service bought from abroad, including reverse-charge VAT (sorumlu sıfatıyla KDV), depends on its own tax position. Please settle this with your mali müşavir; if it helps, we can answer your adviser's questions directly via finance@apply.tr.

Apply is operated by Apply LLP, a Kazakhstan-registered partnership that receives funds in its own name. Your bank will treat it as a routine foreign transfer requiring IBAN, SWIFT/BIC and the beneficiary. Charges vary between banks, so ask yours for its tariff.

Invoices are in EUR and must arrive in EUR. Many banks can convert from your TL account and send the transfer in euros, with the exchange rate and fees set by the bank. Your bank's corporate desk is the best source for details on the currency purchase and transfer costs.

We start with a friendly email reminder. Anything beyond that is governed by your contract and the statutory rules on business-to-business transactions. Going through a tight patch? Talk to us early and we will usually agree on something workable.

For companies the intended route is a SWIFT transfer against an invoice. Card payment links are offered to private clients. If your organisation has particular requirements for how it pays suppliers, write to finance@apply.tr.

A question about paying us?

Missing an invoice, need a copy, or cannot see your transfer reflected on our side? Drop us a line and we will reply within one business day.

Availability
Weekdays 09:00-18:00 Turkey time (GMT+3); an answer follows by the next working day
Calls
By video, over Microsoft Teams or Google Meet

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