Network and telephony
A company network is like the plumbing in a building: nobody wonders where the pipes run until one leaks. Yet today the till in a shop taking card payments, a clinic logging a visit in e-Nabız, accounts sending an e-Fatura and a customer getting through to reception all hang off the same cable. In plenty of offices that cable starts at a modem supplied by the internet provider, a handful of switches bought whenever ports ran short, and a Wi-Fi password printed on a sheet by the door. Apply puts this in order without ever setting foot inside. We connect to your devices remotely, map the network, keep it under constant watch and move your phone system to the cloud. When a cable or box needs touching, our engineer talks your own person or your regular technician through it on video.
Understand, watch, then move the phones
Mapping comes first, because you cannot watch what you have not drawn. Watching comes second, because voice traffic punishes a flaky line. Moving the phones comes last.
Network analysis
For warehouses where handheld scanners keep dropping off, Teams meetings where voices break up, or premises where the cabling is a mystery to everyone. You finish with a network map and a prioritised job list.
Network monitoring
So that staff complaints stop being your outage alarm. Internet circuits, branch-to-branch VPN tunnels, switches, wireless access points and certificates are checked minute by minute.
VoIP and Teams Phone
When spare parts for the old analogue exchange have run out, or staff working from home need the firm's number on their own calls. The ring reaches a laptop, a smartphone app or a handset on the desk, whichever the person prefers.
Rebuilding a network with no travel bill
Anything a keyboard can do is ours. Anything that needs hands belongs to your employee or a technician you pick. Both sides know in advance what happens, when and in which sequence.
A tour by phone camera
Someone from your team opens the cabinet on a video call and shows us the modem, switches and labels. Those twenty minutes often reveal more than an old diagram ever could.
Remote discovery
Once a small agent is installed, we scan the network and pull configurations. This is usually where a forgotten wireless router or a camera recorder still on its factory password shows up.
Design and shopping list
Zones, IP addressing and port assignments are written down. If equipment is missing, we prepare a list of models and licences you can forward to your own supplier.
Cut-over day
Your technician works from a port table and numbered steps while we watch over video. We load the configuration and test every zone from a staff device. By evening the monitoring is switched on and the map sits in your password vault.
Keep the CCTV well away from the finance PCs. Across Turkey, countless shops, workshops and small offices have a camera recorder exposed to the internet through port forwarding on the modem, purely so the owner can watch from a mobile, and still protected by its factory password. Once that device is compromised, an attacker can reach the server and PCs sharing its network. Moving cameras, POS terminals and guest Wi-Fi into zones of their own is typically a configuration task of a few hours at most.
Deciding how much backup your connection deserves
Weigh what an hour offline costs you against the monthly price of a second connection. The four tiers below give you a starting point for that sum.
Redundant lines do nothing in a blackout. Modem, fibre terminal, firewall and switch all need mains power, and without it the 5G fallback goes dark too. With planned outages posted by the electricity distributor and brief summer dips, a small UPS in the rack keeps things alive for those decisive minutes. Your supplier sells it, your technician wires it in, and we set it to email an alert the moment it starts running on battery.
Frequently asked questions
If a circuit, VPN tunnel or switch fails several checks in a row, the system raises a ticket by itself and the response time in your plan starts counting there and then. The engineer's first job is to establish whether the cause lies with us, with the carrier or with a power cut in the building. When the carrier is at fault, we log the complaint in your name and attach our measurements. More often than not you hear about it from a short email before your staff notice anything. On Premium, critical outages after hours go straight to the engineer on standby.
They can. A permanent VPN tunnel links the firewalls at the two locations; the label printer in the workshop appears at head office and the ERP loads equally quickly at both ends. Access rules are written while the tunnel is built: the shared workshop PC has no view of the payroll folder, and accounts at head office cannot connect to the workshop's camera recorder. If the firewalls support this, everything is configured remotely; if not, we tell you which model to ask your supplier for.
Not necessarily. First a colleague installs a free survey app on their mobile and walks slowly round the office while we follow signal strength and channel overlap live over video. Frequently the culprit is a poorly chosen channel, an access point hidden inside a cupboard or interference from the neighbours' kit. Where new hardware really is needed, we draw up a spec with the model and a placement plan, and you order it from any supplier in your company's name. Apply neither sells nor mounts equipment, so there is nothing to gain for us by pushing an expensive unit.
Usually they do. Portability rules allow landline numbers to transfer to an operator that provides cloud telephony, and from there they are wired into Microsoft Teams or a virtual switchboard. Lead times and required documents vary with the old and new operator. We schedule the switch so every caller still reaches someone, and set up welcome messages, after-hours routing and bayram holiday rules ahead of time.
Technically, rule one is to isolate the guest network completely from the hotel's own systems; booking software, POS terminals and cameras must never share a zone with guest devices. Beyond that, Turkish legislation sets record-keeping duties for businesses that provide internet access to the public. Please confirm with your legal adviser which of them apply to you. We then build the technical side: collecting the required logs, storing them and restricting who can see them.
Related areas and solutions
Tell us about your network
How many people and sites do you have, and what is not working today? Within one working day we will come back with a proposal for analysis or a rebuild, and your technician will get instructions they can actually follow.
Weekdays 09:00-18:00 Turkey time (GMT+3); an answer follows by the next working day
By video, over Microsoft Teams or Google Meet
We have your enquiry
A reply will reach you by the next working day at the latest. If your message says work has come to a halt, it goes to the top of the pile.
- Filling the gaps. If we need more information to judge the job, we send questions by email or propose a quick Teams or Google Meet call.
- A written quote. It lists the scope, a euro price excluding VAT and a realistic start date. No hidden clauses, no items that appear later.
- Your decision. The quote arrives by email. Take whatever time you need, raise questions on any line, and decide when you are ready.