Imagine a Bursa supplier of automotive parts employing 140, half in admin and half on the line. It has exactly one IT lead, and he is good. He keeps Logo Tiger running, looks after the sales team's laptops, nurses the wireless network in the production hall and the cameras at the gate. Then the biggest customer, a European vehicle group, emails over a forty-item vendor security survey covering MFA, whether anyone has ever actually recovered data from backup, and the response plan for a breach. Deadline: a fortnight. Knowledge is not what is missing. Hours are. Apply supplies extra remote hands exactly where the pressure builds, without pushing anyone out of their role.
Once a firm reaches this size, the week rarely goes wrong because of one faulty notebook. It goes wrong because of servers, user identities, permissions and data. Knowledge of how your business really works stays with your own people, while Apply keeps the foundations underneath in shape.
Whether it is Windows or Linux hardware in a cupboard at the plant, rented capacity at Hetzner or OVHcloud, or virtual machines in one of Azure's EU regions, updates are applied inside agreed maintenance slots. A change register records what was altered, when, and by whom.
Directory permissions tend to pile up as “just this once” favours. We rebuild them as department-based groups in your directory and in Entra. New hires start with working credentials from day one, and leavers are cut off from everything, the ERP login too, before they have left the car park.
Scheduled jobs protect the servers, your Microsoft 365 data and your ERP data, and a further copy is always stored away from the premises. Periodically we select one system by lottery, recover it for real and write down the time it took. A copy nobody has recovered from is only an assumption.
We manage the firewall, switching and Wi-Fi remotely and keep them under monitoring. Visitors, CCTV and machinery on the shop floor are separated into dedicated VLANs. Should the fibre fail, traffic fails over by itself to a line from another carrier or to a 4.5G router.
Large buyers send long security surveys; we help you fill them in honestly and gather proof for each answer, from MFA coverage and backup design to the breach escalation chain and records of administrator activity. When a European car brand requests a TISAX assessment, the technical preparation is ours to handle.
Figures straight out of the ticket tool at regular intervals: how many requests came in, how many deadlines were hit, the state of patching and data protection, and risks worth acting on. Budgeting for next year then starts from data rather than from justifying last year's surprises.
Purely internal or purely external is rare at this size. We mostly meet the three arrangements below, and the second survives bayram breaks, summer leave and flu season far better than the others.
Model 1
All in-house
One person handles everything from toner cartridges to firewall rules.
Model 2
Shared responsibility
ERP and end users remain with your IT lead, while infrastructure and protection move to Apply.
Model 3
Everything external
All of IT under a single contract, with one named contact.
Possibly not directly. Turkey's Cybersecurity Law and the related rules are aimed at particular organisations, and yours may not be one of them. But if your customer operates critical infrastructure, or is a European company bound by comparable rules, it has to answer for how safe its supply chain is too, and that is why you are being asked about logins, backup and breach notification. Whether any duty falls on you directly is a question for a lawyer. What Apply does is give straight technical answers and fix whatever is missing well before next year's round of questions.
Quite the opposite. Nobody from outside will ever know your equipment, your colleagues and the unwritten rules of the plant as well as he does, so he remains the key figure. We relieve him of repetitive chores, alerting and specialist jobs like firewall tuning, device management or a tricky recovery, leaving him time for the ERP and for improvement projects. During bayram he can drive to Ayvalık without a laptop in the boot.
A single queue both sides work from, and a clear line: ERP and production staff are his, while connectivity, servers, backup and protection are ours. Half an hour on video weekly or every other week covers pending tickets and upcoming changes. Any documentation produced belongs to your company and remains yours should you ever switch suppliers.
Not really. Your Logo or Netsis reseller, the consultant for SAP B1 or Dynamics and the developer of any in-house software keep their roles. Our part is the platform they depend on, meaning hosting, the SQL instance, responsiveness, backup jobs, VPN access and scheduling of upgrades. The reseller walks into a well-documented system, and you are spared the job of mediating between two conflicting explanations of one problem.
Business covers weekdays from 09:00 to 18:00. If certain systems simply cannot stop on the night shift, say the server that prints dispatch labels or the production tracking screens, you would add 24/7 support or move up to Premium. Together we decide which systems genuinely need round-the-clock watching; putting everything under 24/7 cover is usually money spent for nothing.
It is not, and our answers to supplier surveys state that openly. Our access control, logging and internal routines follow the principles of the standard. Should your firm decide to pursue certification, or a TISAX label for the automotive market, we help you get ready; the certificate itself can only come from an accredited body.
Tell us your headcount, how many servers you have and what runs on them. We review the current state and come back with a price and a concrete task list.
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