Managed IT services

Your whole IT team,
one secure connection away

One contract and one flat monthly fee cover your laptops, the Microsoft 365 tenant, the servers and every backup job. Our engineers connect through an encrypted remote link, so it hardly matters whether your team works from a tower in Maslak, a warehouse in Gebze or a workshop in Denizli. Premium customers hear back inside a quarter of an hour on weekdays between 09:00 and 18:00, Turkey time.

Cybersecurity

KVKK compliance built into
your systems, not a binder

Step one is mapping who can actually open patient records, client files or payroll data today. Next we switch on two-step login, endpoint detection (EDR) and full-disk encryption for laptops. Once that is done, your personal data inventory and privacy notices describe what your systems really do. If the Board writes to you or a breach happens, you already know where everything is kept.

Websites and web applications

Your store, Trendyol and Logo
reading one stock figure

An ikas, WooCommerce or Shopify store taking instalment payments through iyzico or PayTR, Yurtiçi Kargo and Aras Kargo labels produced with a single click, Trendyol and Hepsiburada orders landing in the same panel. Stock and invoices line up with Logo, Mikro or Paraşüt, and e-Arşiv invoices go out through the integrator you have chosen. Nobody retypes orders into a spreadsheet any more.

Artificial intelligence

AI that reads invoices
and drafts the first reply

We sit down with you to find the tasks in which Copilot or another large language model saves real time: matching incoming invoices to supplier accounts, condensing long contracts, preparing a first answer to helpdesk questions. The providers we pick keep processing inside European Union facilities, and we walk your staff through what should never be pasted into a public chatbot, drawing on the KVKK guidance on generative AI.

80
services in 18 areas
13
solutions, grouped by goal, industry or headcount
100%
delivered remotely, no site visits
15 min
response time on Premium

Service plans at a flat monthly fee

Pick from Start, Business and Premium. Every plan comes with a scope put down on paper and a reaction time fixed by contract: four hours, one hour or fifteen minutes respectively. Prices are in euros, and companies pay 20% Turkish VAT on top. Not sure which one fits? A short video call is usually enough to decide together.

Help me choose a plan
Ongoing support

Start

Built for small teams where nobody owns IT. Picture an eight-person accountancy practice in Kadıköy: instead of ringing a friend of a friend every time the printer jams, a mailbox fills up or Logo refuses to open, staff simply log a request with us. We keep Windows and Microsoft 365 patched and fix problems through an encrypted remote session, so no accountant ends up as the part-time administrator.

490 € monthly, VAT extra

Starting price, excluding 20% VAT · for a maximum of ten users

Included in the plan

Ten users or fewer
Their computers, mailboxes and Microsoft 365 accounts
Weekdays, 09:00-18:00 Turkey time
Every request answered in under 4 hours
A remote health check each month
Patches, free disk space and antivirus status reviewed against a fixed list
Server management
Comes with the Business and Premium plans
10
users
Mon-Fri
09:00-18:00 (GMT+3)
4 hrs
to respond
100%
remote delivery
Ongoing support

Business

Desktops, the server (whether racked with a hosting provider or tucked in a storeroom), the office network and backups, all on a single contract. Think of a forty-person automotive supplier in Bursa with an in-house file server and Netsis: this plan is made for exactly that kind of set-up. When a cable has to be reseated, our engineer walks one of your people through it on a video call.

1.090 € monthly, VAT extra

Excluding 20% VAT · response times are written into the SLA

Included in the plan

Every workstation
Managed centrally through Intune and remote management tooling
A reply within the hour
Weekdays 09:00-18:00, handled by an engineer assigned to you
Servers and network
Windows Server, Linux, Entra ID and hypervisors
Backups that are test-restored
Test frequency is set out when we sign
1 hr
to respond
Mon-Fri
09:00-18:00 (GMT+3)
100%
remote delivery
Servers
and network in scope
Tighter watch, tighter security

Premium

Meant for businesses where an hour offline costs more than a month of support. An online brand heading into the November rush with a Trendyol store alongside its own site, a dental clinic booked solid, or a Gebze warehouse shipping hundreds of parcels a day are typical fits. You get a fixed team, a response inside fifteen minutes and an IT plan covering the next twelve months.

2.190 € monthly, VAT extra

Starting price, excluding 20% VAT · response times are written into the SLA

Included in the plan

Fixed points of contact
A stable group of engineers and a separate contact for anything contractual
Reaction within 15 minutes
Round-the-clock duty cover, with contact details handed over in the contract
Security and KVKK
Incident handling and periodic reviews of who can access what
Monthly report
System health, key metrics and a refreshed IT plan
15 min
contractual response
24/7
engineer on call
Fixed
engineers and contract lead
Monthly
status report plus updated roadmap
A team built around the work

Dedicated team

Administrators, security specialists and developers who work only on your projects and get to know your environment in depth. Headcount and skills are set by the task, such as moving from Logo to SAP Business One, wiring your store to its e-invoice provider, or shifting servers into the cloud. Every part of the collaboration happens remotely.

Priced per project

First we discuss scope on a video call; then you receive a priced proposal

How the arrangement works

Roles that fit the project
Operations, security, development, or any mix of the three
Your tools, not ours
Teams, your ticketing system and your internal processes
The same people throughout
What the team learns about your systems is never lost
The whole catalogue on tap
All 18 areas and 80 services open to you
80
services to draw on
13
solutions by sector or need
18
areas of expertise
100%
remote delivery

Every service in one place

80 services in 18 areas, ranging from the network printer that disappears following a Windows patch to a penetration test on your web application. Every job is carried out from a distance. Search by keyword or open the relevant area directly; each service page says what we do and what you are left holding once the job is finished.

Support and managed IT

Operations and infrastructure

Security

Development and web

Data, AI and consulting

Software and training

01 / 18

Managed IT services

Who patched which laptop last, whether the new bookkeeper has a login yet, who controls the shared folder: when nobody owns those questions, small problems grow quietly. For a fifteen-person home textiles label in İzmir, this area means all of that lands in one place. A ticket is raised, an engineer connects remotely and the job gets closed, Monday to Friday between 09:00 and 18:00.

Services: 4
Send an enquiry Open any service to see its own page on scope, process and prerequisites
02 / 18

Service plans and SLAs

Choose a plan by reaction time first and price second. Start guarantees 4 hours, Business 1 hour, Premium 15 minutes. Monthly fees are from €490 for Start (up to 10 users), €1,090 for Business and from €2,190 for Premium, all excluding VAT. Each figure is contractual, and our monthly report lists the times we actually achieved.

Plans: 3
Send an enquiry Open any service to see its own page on scope, process and prerequisites
03 / 18

System administration

Server know-how often lives in one person's head. When that person goes on leave or moves on, an Ankara engineering office is left with a Proxmox box, a pair of Windows servers and Entra ID accounts that nobody fully understands. We put patching on a calendar, sort out permissions, watch disk growth and turn every setting into written documentation.

Services: 4
Send an enquiry Open any service to see its own page on scope, process and prerequisites
04 / 18

IT infrastructure

When people complain about slowness, the reflex is to buy new computers, yet the cause usually lies elsewhere: a full disk, an ageing switch, a misconfigured server. The reception desk and reservation system of an 80-room hotel in Antalya can stall for exactly those reasons. We measure first, tell you what truly needs replacing, and plan a move to virtual desktops where that pays off.

Services: 3
Send an enquiry Open any service to see its own page on scope, process and prerequisites
05 / 18

Network and telephony

Network faults tend to strike at the worst moment: while trucks are loading, or on the day tax returns are due. When the line drops at a Gebze logistics firm, vehicles queue at the gate. We keep an eye on the firewall, switches and uplink around the clock, map Wi-Fi dead spots and move telephony to Teams or a hosted phone system. If a device has to be touched, your own staff do it with our guidance.

Services: 3
Send an enquiry Open any service to see its own page on scope, process and prerequisites
06 / 18

Cloud and hosting

Writing “server: cloud” in a KVKK inventory does not cut it; you need to know the country and the provider behind your data. We host servers, storage and email with providers such as Hetzner, OVHcloud and IONOS in their EU facilities, or in Azure and AWS locations inside the EU. Cross-border transfer is then documented and agreed up front rather than discovered later.

Services: 5
Send an enquiry Open any service to see its own page on scope, process and prerequisites
07 / 18

Backup and recovery

“Do we have a backup?” is the wrong question. The useful one is whether files encrypted overnight could be back by lunchtime today. We decide what gets copied, how often and to where, hold one copy off-site in a form that cannot be altered, and test restores on a fixed schedule. Record-keeping duties under Turkish tax law are part of the plan too.

Services: 2
Send an enquiry Open any service to see its own page on scope, process and prerequisites
08 / 18

Cybersecurity

Fifteen building blocks, and you choose only those that match your risk: KVKK compliance, firewalls, EDR, hardening and SOC monitoring among them. We fold USOM warnings into routine work and produce documentation you can show an auditor under the Cybersecurity Law and sector rules.

Services: 15
Send an enquiry Open any service to see its own page on scope, process and prerequisites
09 / 18

Websites and web applications

Fourteen web services, stretching from a one-page site for a dental clinic to a dealer portal for a wholesaler. We care about pages that load fast, clean markup that search engines can read without effort, and accessibility at WCAG 2.1 AA level. Ongoing maintenance and clean-up following a break-in belong here as well.

Services: 14
Send an enquiry Open any service to see its own page on scope, process and prerequisites
10 / 18

E-commerce and integrations

As marketplace sales grow, so does the manual work: copying orders into accounting, printing labels, correcting stock in three separate panels. For a brand trading on Trendyol, Hepsiburada and its own site, that can mean hours of data entry every evening. We connect the shop to Logo or Paraşüt, to iyzico or PayTR and to the cargo firms, so nothing has to be typed twice.

Services: 4
Send an enquiry Open any service to see its own page on scope, process and prerequisites
11 / 18

Custom software

Off-the-shelf products cover most needs, yet what sets a company apart is often exactly what no package can do. The order, production and dispatch flow of a Kayseri furniture maker is a good example. We build an application around that flow, connect it to the ERP and stock system, and keep maintaining it after launch. Who owns the code and the rights is settled in the contract before work starts.

Services: 6
Send an enquiry Open any service to see its own page on scope, process and prerequisites
12 / 18

Software testing and QA

If your first users find a bug before your developers do, the bill arrives as refunds, support calls and damaged trust. Working as an independent test team, we verify features against the spec, generate peak-day load in advance, automate the checks you repeat on every release and carry out authorised attack tests. The final report ranks issues so you know where to start.

Services: 5
Send an enquiry Open any service to see its own page on scope, process and prerequisites
13 / 18

Artificial intelligence

AI earns its place when it is tied to a concrete business problem, like searching a law firm's archive of pleadings or triaging incoming guest messages for a hotel. Turkey has no dedicated AI law, but KVKK still asks which data is processed and where. We answer that question first, then build the solution and train the people who will use it, taking the EU AI Act into account for companies selling into the EU.

Services: 4
Send an enquiry Open any service to see its own page on scope, process and prerequisites
14 / 18

Data and analytics

Revenue sits in the store dashboard, margins in Logo, leads in the CRM: three systems, and each department does its own sums. We tidy master data, bring the sources together in one warehouse and have incoming documents read automatically, so every report stands on the same foundation.

Services: 3
Send an enquiry Open any service to see its own page on scope, process and prerequisites
15 / 18

IT consulting and audit

Before committing to an expensive ERP project or a cloud migration, it helps to hear from someone who is not selling you anything. We examine your current systems and vendor proposals, put the risks and total cost in writing, and draw up a step-by-step plan for the board. KOSGEB or development agency schemes may be worth a look; we will mention them but never promise funding.

Services: 2
Send an enquiry Open any service to see its own page on scope, process and prerequisites
16 / 18

Digital marketing

Plenty of companies pay for advertising with no idea which ad produced which enquiry. We trace the route from click to sale, show which channels pay their way and then configure a CRM where no lead is left to go cold.

Services: 2
Send an enquiry Open any service to see its own page on scope, process and prerequisites
17 / 18

Software and licensing

Software spend grows without anyone noticing: two subscriptions to the same tool, seats left behind by former staff, top-tier editions that nobody exploits. We buy legitimate licences for development and IT teams, keep track of renewal dates and cancel what is surplus a few times a year.

Services: 2
Send an enquiry Open any service to see its own page on scope, process and prerequisites

Tell us what you need and we will get back to you within one working day

A few lines will do: what happened or what you want to achieve, how many people are affected and which systems you run. An engineer reads every enquiry and replies by the next working day, either with follow-up questions or with a first assessment. If work has stopped completely, put that in the very first line so we can deal with it ahead of the queue.

Availability
Weekdays 09:00-18:00 Turkey time (GMT+3); an answer follows by the next working day
Calls
By video, over Microsoft Teams or Google Meet

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