Nobody waits for the company car to break down on the motorway before booking its service; it goes in when the mileage says so. Servers deserve the same logic, yet in many Turkish SMEs maintenance only happens after something fails. The disk fills up just as accounts sit down to prepare the e-Defter at month end. The customer portal's SSL certificate expires early on a Saturday. Months of postponed updates install in one night and leave a machine that will not boot by morning. Apply runs your servers, directory, Microsoft 365 identities and virtual machines remotely, following a calendar rather than a crisis. Every engineer connects under their own named account, so who touched what, and when, can always be traced.
At one extreme, a single infected laptop; at the other, the host running every virtual server the business depends on. Anything in between can be ordered as a standalone job or added to your monthly plan.
For computers that take five minutes to start, browsers carrying extensions nobody recognises, or antivirus that never stops complaining. After a proper clean and some tuning, most machines have years of life left.
In a cupboard at the office, a colocation rack or a cloud subscription: we put patch cycles, monitoring, SQL databases, capacity and certificate renewals on a steady routine.
For directories where group names reveal nothing about who can open what, sign-ins with no second factor, and a roadmap from the local domain controller towards Entra ID.
Reassessing Hyper-V, VMware or Proxmox after licensing terms shift, converting physical hardware into VMs, and working out what the machine called "test2" is actually doing in production.
Not one of these is stopping anyone from working today. After a ransomware attack or a long outage, though, the post-mortem almost always lists them. Each can be closed without anyone travelling.
The fix. For Windows Server or Linux versions the vendor has stopped patching, we prepare a replacement plan that includes moving the data and a rehearsal. The date is chosen with the balance sheet period and bayram holidays in mind.
The fix. Personal accounts instead of one password everyone knows, an encrypted password manager, and raised privileges granted only when needed and always recorded. While we are at it, staff lose admin rights on their own PCs.
The fix. When authentication, file sharing, the ERP database and printing live on one piece of hardware, a single update or fault halts all four. We spread those roles across separate virtual servers.
The fix. Domain names, SSL certificates, Microsoft 365 subscriptions and software maintenance contracts move onto a shared calendar with a reminder thirty days before each expiry. Nothing lapses just because the person in charge is on leave.
The fix. A handful of pilot devices first, the rest a week later, and a fixed maintenance slot for servers. The monthly report shows which patch reached which machine and which are still pending.
Remote Desktop exposed straight to the internet is still among the most common entry points in ransomware cases against small companies. It usually gets switched on "for the time being" during a hurried move to home working and is never switched off again. Alerts from USOM, Turkey's national cyber incident centre, show how widespread such exposed services are. So in every environment we take over, the first task is listing open ports, sign-ins with no second factor and unsupported systems. Cosmetic improvements wait until those are closed.
First we ask you to send the outgoing provider a short letter requesting the admin credentials, licence details and any documentation they hold. Every password is changed on the same day, so no old access lingers. If there are no documents at all, no problem: an automated scan catalogues the devices and services on the network, and within a few days we have a current inventory. A clear cut-over date keeps both firms from working on the same server at once.
We will not turn up in person, but we pinpoint the fault from afar: which drive or power supply has gone, its part number and whether warranty still applies. We open the warranty case with the vendor. Fitting the part falls to the vendor's technician, your local technician or one of your staff using our step-by-step photo guide. We stay on video during the swap and keep watching until the RAID set has finished rebuilding.
Not at all. VPS, bare metal, or VMs on Azure or AWS: we operate inside your subscription and through your provider's panel, and we do not migrate things for the sake of it. We ask for two things. The hosting agreement stays registered to your company, and our staff get individual logins with restricted rights. Should we ever go separate ways, full control is already in your hands.
Yes, every layer under the software itself: operating system, SQL Server, storage capacity, backups, patches and permissions. New program versions and functional questions about ledgers or payroll remain with the software house or its authorised reseller. We coordinate with them so that an upgrade never collides with VAT return week or the month-end close.
Routine items agreed in advance, such as scheduled patches or clearing disk space, happen in the maintenance window without a fresh sign-off; that window might be Wednesday 22:00-24:00. Adding a role, retiring a service or reshaping permissions only proceeds with your written approval. For urgent security holes we notify you first and act straight after. Each change is kept in the ticket together with its reason and outcome.
Certainly. For companies, ad hoc work is charged at €55 an hour plus VAT, or at a fixed price where the scope is clear, for instance relocating one server or sorting out a chaotic Microsoft 365 tenant. Private individuals can book a remote session starting at €35 with VAT included by emailing support@apply.tr.
No. The Ubuntu machine hosting your website, a Debian-based system feeding the handheld scanners in the warehouse and the Windows domain controller at the office share one team, one queue and one body of documentation. If a problem falls between the two worlds, you have one contact rather than two suppliers blaming each other.
Let us know how many servers you run, where they are and who takes care of them at present. We will look over the details and suggest where to begin.
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