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80 services in 18 areas: open the full list
Managed IT services A contracted team takes over day-to-day IT so your staff can stick to their real jobs End-to-end IT support Laptops, email and servers handled by a single provider for a predictable monthly bill IT helpdesk When someone gets stuck, they reach an engineer within minutes rather than hours Service desk Each ticket gets a number, an owner and a deadline, with a month-end tally of what was closed 24/7 support A server that fails at 3 a.m. does not have to wait for office hours Start, Business and Premium plans Pricing that starts at €490 a month plus VAT
Service plans and SLAs Guaranteed reaction times of four hours, one hour or a quarter of an hour, set in the contract System administration Regular care for Active Directory, Entra ID, virtual machines and patching IT infrastructure We measure what is ageing or slowing you down and draw up a roadmap Network and telephony An X-ray of the office network, constant monitoring and Teams Phone in place of a PBX Cloud and hostingNew VPS, dedicated servers and object storage on Hetzner, OVHcloud or Azure Backup and recovery Copies ransomware cannot wipe, plus a monthly restore drill
KVKK and personal data protection Inventory, privacy notices, processor agreements and VERBİS preparation Security policies and documentation Password, backup and access rules put in writing and signed off by staff Security tooling roll-out EDR, mail filtering or MFA: selection, deployment and fine-tuning Infrastructure security A network where guest Wi-Fi can never reach the accounting server Application security Flaws in your own code caught before they go live Data leak prevention (DLP) Customer lists and payroll sheets cannot quietly walk out of the company Database security A record of who opened which table and when Web application firewall (WAF) Bot floods and SQL injection stopped before they reach your shop Access control and endpoint security A lost laptop can be locked remotely, and every sign-in needs a second factor VPN and encryption Encrypted access to the company network from home, a hotel or a building site Vulnerability scanning Spot your exposed weak points before an attacker does Antivirus and EDR Behaviour-based detection for the attacks classic antivirus misses SOC monitoring Analysts watching logs day and night and stepping in when a threat is real System hardening Every unnecessary door closed on Windows and Linux servers Safe use of AI Clear rules in place before anyone pastes customer data into ChatGPT
Websites and web applications Fourteen services, from a brochure site to a B2B dealer portal, SEO and upkeep included E-commerce and integrations Trendyol, iyzico, Yurtiçi Kargo and your accounting package all see the same stock and orders Custom software Processes that live in spreadsheets turned into a proper application Software testing and QA Let us find the bugs before your customers do
Artificial intelligenceNew AI projects tied to a real business problem, not experiments for their own sake Data and analytics One data warehouse and reports you can trust instead of scattered spreadsheets IT consulting and audit An impartial second opinion before a big IT spend Digital marketing See which ads actually turn into sales
Software and licensing Licensed tools for developer and IT teams Training Online courses from Microsoft 365 basics to security awareness
No idea where to start? We run a short remote check-up, then send a written note of the five most urgent fixes Book a check-up
All 13 solutions on one page
Cybersecurity regulation readiness Risk analysis and a response plan for the Cybersecurity Law and sector rules KVKK compliance A complete KVKK file, from data inventory to the destruction policy Remote and hybrid work Secure access and managed devices for staff who log in from home Business continuity What happens when a server dies is written down and rehearsed
Retail and e-commerce Store, marketplaces, virtual POS and cargo in one flow Manufacturing ERP and shop-floor networks that keep an OSB factory running Clinics and healthcare Extra protection for patient data in practices and clinics Construction Current drawings flowing between site and office Logistics and transport Warehouse, fleet tracking and e-waybill systems kept running
Small businesses Simple, fixed-price IT for teams of 5 to 20 Mid-sized companies SLA-backed support and routine security for a growing company Large enterprises Specialists and extra capacity alongside your in-house IT team Multi-branch companies Head office and branches around Anatolia on the same standard
None of these fit? Describe your company in a few sentences and we will choose the services that apply Send an enquiry
About us Who we are and why we only work remotely Payment Invoices, bank transfers and card payments Contact Form, email or a video call

Contact

Apply has no front office for you to drop by. Our people work from different places and look after every client, from İzmir to Konya, entirely over remote connections. To keep things tidy, each kind of request has its own inbox. Choose the matching one and your email lands with the colleagues who actually deal with that subject.

15 min
first reaction on the Premium plan
24/7
emergency line, supplied with a Premium contract
09:00-18:00
weekdays, Turkey time (GMT+3)
100%
delivered remotely, nobody visits your premises

Pick the right inbox

Splitting the inboxes means a pricing request never waits behind fault reports, and a billing query is not buried under press mail. Every inbox is read on weekdays between 09:00 and 18:00.

Send an enquiry

Anything general

If you cannot tell who should pick it up, or your topic matches nothing else on this page, start here. We forward it to the right colleague, and a reply reaches you inside one business day.

office@apply.tr

Pricing and proposals

Weighing up Start, Business or Premium, or wondering what a particular project would cost? Ask here for a written proposal you can hand to management or to your mali müşavir.

sales@apply.tr

Bigger firms and multi-branch set-ups

From around 50 seats upwards, or once you run more than one branch: agreed reaction times, a monthly report, and rules set by your auditors or group head office.

b2b@apply.tr

Contracts already running

For current clients: change what the contract covers, extend it, bolt on an option, or ask us to prepare logins for two new hires starting next month.

corp@apply.tr

Help with a single problem

A program will not launch, Outlook keeps asking for a password, or you simply want an expert to look over a setting, without signing a maintenance agreement. Individuals write here as well.

support@apply.tr

Service desk

Only for clients under contract. Whatever you send becomes a ticket on arrival, with its own number, a priority level and the reaction time set by your plan.

helpme@apply.tr

Collaborators and vendors

Web studios, software makers and consulting firms planning something together with us, companies wanting to hand over part of the technical work, and vendors keen to introduce what they sell.

partner@apply.tr

Billing

Invoice copies, confirming that a transfer has landed, statements of account, and the data your bookkeeping needs to register Apply as a vendor in Logo, Mikro, Paraşüt or another package.

finance@apply.tr

Journalists

Requests for an interview, a specialist view on a security incident making headlines, sign-off on quotations before print, or permission to use our logo.

pr@apply.tr

Meet us on Teams or Google Meet

Prefer to see who you are talking to? Give us a couple of time windows and tell us which tool your office relies on; an invitation follows. A short screen-sharing session tends to resolve in minutes what five emails back and forth would not.

Propose a slot

Emergency channel for major failures

Premium clients, and anyone who has booked the “24/7 support” service, receive a dedicated emergency channel in their contract. It is deliberately not published here, which keeps it clear for real incidents.

See the plans side by side

Cannot decide? office@apply.tr is always a safe choice. The message is handed on internally and you will not be asked to send it twice.

Company details

The data your team usually asks for when drafting a contract, raising a PO or opening a vendor record. finance@apply.tr can also provide it as a single signed letter.

How to pay
Entity Apply LLP Limited liability partnership registered in Kazakhstan, owner of the Apply brand and of apply.tr
Director Andrey Vasin Signs for and represents the partnership
Legal seat 62B Bukhar Zhyrau Boulevard, Almaty 050057, Kazakhstan Used for official correspondence only; every meeting with Turkish clients is held online
BIN 220540005599 Company ID in the national register of Kazakhstan
Activity codes 63111, 47910 Hosting and processing of data; selling over the internet
Bank JSC Kaspi Bank Where transfers from Turkey and elsewhere are received
SWIFT/BIC CASPKZKA Needed by your own bank to route a cross-border payment
IBAN KZ22722S000015813162 Euro account used to settle invoices; put the invoice number in the description field every time

Setting us up as a vendor? One short email to finance@apply.tr gets you a complete PDF with all of the above inside a business day, which spares your bookkeeper from retyping each field.

When we work and how fast we react

The SLA inside your contract is the binding version. Here is roughly how each plan feels in practice.

Plans and pricing

First contact

Weekdays, 09:00-18:00 Turkey time (GMT+3). We answer both email and the website form inside one business day.

Start

First reaction in 4 hours. Only business hours count, and the contract defines the method.

Business

First reaction in 1 hour. Tickets can be opened at any time, while the timer only ticks during business hours.

Premium

First reaction in 15 minutes. Critical failures are covered at night, at weekends and over bayram holidays too, via the emergency line in your contract.

Mailboxes sleep at night. Imagine a small accounting office in Kadıköy: its server dies late on Saturday, or ransomware begins scrambling the shared drive. Anything emailed to office@apply.tr then waits for the working week. That gap is exactly why Premium includes an emergency line, answered at once by whoever is on duty.

Frequently asked questions

Not physically, since there is no office open to visitors. Running Apply as an online, distributed team was a conscious decision and part of what keeps fees reasonable. We are glad to talk on Microsoft Teams or Google Meet, sharing screens where useful; just ask office@apply.tr for available times.

Scroll up to Company details for the entity, seat, ID and bank account. Site ownership, hosting and terms of use sit on the Legal notice page. Your procurement team can also get everything in one file from finance@apply.tr.

Write to helpme@apply.tr. Mention which users are hit, since when, and whether they cannot work at all or are merely slowed down. A numbered, prioritised ticket is created on the spot, and an engineer responds inside the time your plan promises.

Situations where a department cannot work or a central system is gone: incoming mail bounces from Microsoft 365, the Logo server fails to start, Trendyol orders stop flowing into your stock system, or documents on a shared drive keep getting a strange new extension. Premium clients should raise these through the emergency channel, not by plain email.

Nobody from Apply will come round, and we do not offer it. A colleague of yours, or a local contractor you trust, handles the physical part such as power-cycling the modem, replugging a cable or fitting a new drive, with our engineer talking them through it on video. We then verify everything over the remote link.

By email from finance@apply.tr, in PDF format. Apply LLP is registered abroad, so no e-Fatura is issued via GİB; simply pass the PDF to your accountant. Due dates, bank data and advice on foreign transfers are explained on the Payment page.

Write to us

Describe your question or request and expect a reply inside one business day. If something is completely down, put that in your opening line so it jumps the queue.

Availability
Weekdays 09:00-18:00 Turkey time (GMT+3); an answer follows by the next working day
Calls
By video, over Microsoft Teams or Google Meet

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