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Managed IT services A contracted team takes over day-to-day IT so your staff can stick to their real jobs End-to-end IT support Laptops, email and servers handled by a single provider for a predictable monthly bill IT helpdesk When someone gets stuck, they reach an engineer within minutes rather than hours Service desk Each ticket gets a number, an owner and a deadline, with a month-end tally of what was closed 24/7 support A server that fails at 3 a.m. does not have to wait for office hours Start, Business and Premium plans Pricing that starts at €490 a month plus VAT
Service plans and SLAs Guaranteed reaction times of four hours, one hour or a quarter of an hour, set in the contract System administration Regular care for Active Directory, Entra ID, virtual machines and patching IT infrastructure We measure what is ageing or slowing you down and draw up a roadmap Network and telephony An X-ray of the office network, constant monitoring and Teams Phone in place of a PBX Cloud and hostingNew VPS, dedicated servers and object storage on Hetzner, OVHcloud or Azure Backup and recovery Copies ransomware cannot wipe, plus a monthly restore drill
KVKK and personal data protection Inventory, privacy notices, processor agreements and VERBİS preparation Security policies and documentation Password, backup and access rules put in writing and signed off by staff Security tooling roll-out EDR, mail filtering or MFA: selection, deployment and fine-tuning Infrastructure security A network where guest Wi-Fi can never reach the accounting server Application security Flaws in your own code caught before they go live Data leak prevention (DLP) Customer lists and payroll sheets cannot quietly walk out of the company Database security A record of who opened which table and when Web application firewall (WAF) Bot floods and SQL injection stopped before they reach your shop Access control and endpoint security A lost laptop can be locked remotely, and every sign-in needs a second factor VPN and encryption Encrypted access to the company network from home, a hotel or a building site Vulnerability scanning Spot your exposed weak points before an attacker does Antivirus and EDR Behaviour-based detection for the attacks classic antivirus misses SOC monitoring Analysts watching logs day and night and stepping in when a threat is real System hardening Every unnecessary door closed on Windows and Linux servers Safe use of AI Clear rules in place before anyone pastes customer data into ChatGPT
Websites and web applications Fourteen services, from a brochure site to a B2B dealer portal, SEO and upkeep included E-commerce and integrations Trendyol, iyzico, Yurtiçi Kargo and your accounting package all see the same stock and orders Custom software Processes that live in spreadsheets turned into a proper application Software testing and QA Let us find the bugs before your customers do
Artificial intelligenceNew AI projects tied to a real business problem, not experiments for their own sake Data and analytics One data warehouse and reports you can trust instead of scattered spreadsheets IT consulting and audit An impartial second opinion before a big IT spend Digital marketing See which ads actually turn into sales
Software and licensing Licensed tools for developer and IT teams Training Online courses from Microsoft 365 basics to security awareness
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Cybersecurity regulation readiness Risk analysis and a response plan for the Cybersecurity Law and sector rules KVKK compliance A complete KVKK file, from data inventory to the destruction policy Remote and hybrid work Secure access and managed devices for staff who log in from home Business continuity What happens when a server dies is written down and rehearsed
Retail and e-commerce Store, marketplaces, virtual POS and cargo in one flow Manufacturing ERP and shop-floor networks that keep an OSB factory running Clinics and healthcare Extra protection for patient data in practices and clinics Construction Current drawings flowing between site and office Logistics and transport Warehouse, fleet tracking and e-waybill systems kept running
Small businesses Simple, fixed-price IT for teams of 5 to 20 Mid-sized companies SLA-backed support and routine security for a growing company Large enterprises Specialists and extra capacity alongside your in-house IT team Multi-branch companies Head office and branches around Anatolia on the same standard
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Service · Data and analytics

Master data management

Consider a furniture maker in Kayseri selling through some forty dealers across Turkey. One sofa set, offered in three colours and two fabrics, is scattered across more than thirty stock cards in Netsis, several of them inactive yet still orderable. Some dealers exist twice, once as head office and once as a branch, with a credit limit set on one card and blank on the other. Dimensions sent to Trendyol disagree with those in the ERP, so the courier bills a desi difference every month. Nobody did any of this on purpose; over ten years, different people in different hurries simply opened cards. Master data work untangles that history. It settles which record survives, which ones get folded into it, who is allowed to create new cards and which details a card cannot be saved without. Apply handles the whole job remotely, through secure access to your system or on exported files, and the final say always rests with your own staff.

Send an enquiry See what this service covers
Golden record
one reference per customer and product
Variants
colour, size and fabric under one parent item
Rulebook
written down and signed off by your team
Monthly scan
catches new errors while they are small

What the work covers in practice

Not every company has dirt in the same fields. We look first at which errors come back to you as invoices, courier charges or unpaid balances, and prioritise from there.

Agree the scope with the engineer who will do the work

Dealer and account hierarchy

Head office, branches and delivery points hang under one parent account. Credit limit, payment terms and discount are defined once, and turnover per dealer finally means what it says.

Products and variants

Options like colour, size and fabric become variants of a single parent product. The marketplace listing, the picker on your website and the shelf label in the warehouse all draw on the same logic.

Fields that decide the invoice scenario

Tax number, tax office and e-Fatura registration status complete and current. Get this wrong and the document is issued under the wrong scenario, and cancelling and reissuing it is tiresome for both sides.

Supplier bank details

An IBAN change is applied only after confirmation over a second channel you already knew about and approval by two people. A fake our bank details have changed email does not become a payment order.

Logistics measurements

Barcode, units per carton, weight and desi are mandatory on every stock card. Your shipping integration prints the right label and the end-of-month desi surcharge stops being a surprise. Exporters keep the GTIP code and country of origin on the same card.

Mapping table

The link between every retired code and the code that replaced it is kept. Historic invoices, reports and integrations carry on working after the clean-up.

Personal data

Guest accounts with no activity for years are set aside in a separate list for review under your KVKK retention and destruction policy. Records tied to bookkeeping stay for the statutory period, and destruction is decided by you and your mali müşavir.

How we approach the job, from first call to handover

Each stage ends with a deliverable and a sign-off. No record is touched without approval.

01

Sample audit

A few hundred randomly chosen cards reveal which kinds of errors occur and how often. The real size of the problem becomes visible quickly.

02

Rulebook

For each card type we document mandatory fields, naming conventions, who may create cards and what counts as a duplicate, then submit it to your team for approval.

03

Clean-up waves

Proposed merges are listed in a spreadsheet, the responsible person approves them, and they are applied after a fresh backup. Weeks that fall on month-end close are left untouched.

04

Lasting controls

Mandatory fields and permissions are configured in the ERP, and a short monthly quality report reviews every newly opened card.

Spotting a duplicate is easy; deciding which copy is right is the hard part. A dealer's address may be freshest in the web shop, the tax details correct in the ERP and the contact person up to date in a sales rep's spreadsheet. So for every field we write down which source wins, and merges follow that rule. Without it, a clean-up merely swaps one error for another.

Frequently asked questions

Yes. Changes go in as small batches outside office hours, so invoicing and dispatch never stop. Thanks to the mapping table, merged codes stay traceable on older documents too.

At SME scale, usually not. The built-in mandatory field and permission settings of Logo, Mikro, Netsis, Nebim V3, Business Central or Odoo, together with a regular quality report, are enough. With several ERPs or legal entities, a separate tool may be worth considering.

Yes. The cleaned card in the ERP becomes the source, and listings on Trendyol, Hepsiburada or your own site are updated from it. If your integration tool supports it, updates flow automatically from then on.

We access customer cards because the work requires it, and that access is defined in a data processor agreement. Wherever possible we work on exports with names and contact fields masked.

After the sample audit you get a quote with an estimated range of hours. Our rate is €55 an hour plus VAT, and a fixed price is available once the scope is settled.

Neighbouring services that often go with this one

Back to the overview of this area
Service Data warehouse One database where ERP, sales channels and costs meet, instead of scattered spreadsheets Service Intelligent document processing Receipts, bank slips, foreign invoices and waybills read by AI and passed to accounting once checked

Get your customer and stock cards in order

Briefly describe the report that never reconciles or the card type that causes the most confusion. A sample audit shows us both how big the problem really is.

Availability
Weekdays 09:00-18:00 Turkey time (GMT+3); an answer follows by the next working day
Calls
By video, over Microsoft Teams or Google Meet

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